I have questions about the event, who should I contact?
Please read through the FAQ’s first, there are answers to many commonly asked questions. If you don’t find the answer to your question, you can message us through our Facebook page, or email us at email@example.com. PLEASE understand that the week of the event, we are very busy building the festival grounds, and do not have great signal, so our response time may be very delayed. The day of the event, it will be difficult to reach anyone from the committee, as we are at the festival grounds very early, and again, with limited signal. The best option the day of the event is to come to the beach and ask at the information tent located at the festival entrance.
How much is each ticket to Burning Foot?
General admission tickets are $50.00 each ($55 day of event) and include 15 drink tickets. We will also have music all day long and a national music act as our headliner all included. Tent & RV/Trailer camping tickets are additional. VIP tickets are $125 each, DD tickets are $20 each.
What are the hours of Burning Foot?
Festival hours will run from 3pm to 9pm on Saturday Aug. 24th 2019. Lakeshore Brewers Guild Enthusiast members are able to enter early at 2pm. If you purchase a Sandbox ticket, you also get to enter at 2pm.
How do I become a Lakeshore Brewers Guild Enthusiast member?
The link below will bring you to the signup area for the enthusiast members, you will still need to purchase a Burning Foot Ticket to get into the festival but your enthusiast membership will allow you to enter 1 hour earlier than General Admission.
Are designated driver tickets available?
YES! Designated Driver Tickets are $20 each, and include all the music and festivities, we will have our Beach themed food menu and N/A beverages available for purchase.
How do I volunteer?
As any great festival goes we need a strong team of dedicated volunteers to make it happen. The link below will take you to the volunteer sign up page and show you all the available shifts. Every volunteer will receive 1 ticket to Burning Foot (and all items that come with the ticket) a volunteer T-Shirt, and an invite to our volunteer appreciation party Friday night on the LST 393.
Link to Volunteer:
Can we come to Burning Foot in our boat?
You are welcome to drive your boat to Burning Foot. There is not a specific place to dock it, but you are welcome to anchor it in the water. Please understand that the water may be rough, so take that into consideration when making your decision.
What are the details for camping?
Tent and RV/Trailer sites can setup starting at 9:30AM the morning of Burning Foot. There will be a check-in at booth at the Tent camping area entrance and also atthe RV/Trailer camping entrance. At check-in you will receive your site number and your camping wristbands. You will still need to purchase a festival ticket if you are camping. Your camping ticket is for camping only, not the festival.
Sites must be torn down by 10-10:30am the next day. It is very important that you clean up your trash, or we will not be allowed to continue to offer camping at the festival. Please don’t ruin it for everyone! Trash bags will be provided for each campsite.
We will have a community style fire at the tent camping area. You are allowed to bring in food and a cooler for your space.
Please limit 1 tent per tent space if possible. Tent sites are 20×20, and a max of 4 people per tent site are allowed.
RV/Trailer sites are roughly 18×40 in size.
Will there be music?
YES! Part of the culture that is Burning Foot is to have some killer music. We will always have a blend of local, regional and national acts.
Are there ID requirements or an age limit to enter the event?
You must be 21 years of age and over to attend this event. Please bring a valid ID, you will not be admitted without one.
What Can I bring/Not bring into the festival grounds?
First and foremost Burning Foot is a 21+ only event, so no minors, as well as No Pets. No outside alcohol is allowed, and no illegal drugs. No outside N/A Beverages (we will have those for sales inside the grounds). You are allowed to bring a container for water, butit must be empty when ebetering the event, and you can fill it up at one of the many water stations located aroudn the venue. We have a zero tolerance for Weapon. NO WEAPONS are allowed at the festival, or in the campsites. Bag checks will be performed, and we will have a large police and security presence at the event. We DO allow, beach chairs, umbrellas, beach bags (will be checked at the gate), beach towels, as well as shoes/no shoes, and swim/beach attire.
Will there be a Shoe/Chair Check in area?
YES! Noah Project will once again be offering the shoe or beach chair check in area. This is a fundraiser for our friends at Noah’s Project and you will have the chance to go barefoot at Burning Foot or check anything you don’t want to carry around with you. A small donation is needed to check in items and all proceeds go to Noah’s Project.
Will there be food at Burning Foot?
YES! Burning Foot will have 6 local area food vendors offering a wide variety of food.
Will there be cider or gluten free beer at the festival?
YES! We will have some cider and Gluten free beer options at the festival. Your program will be marked with Cider and Gluten Free options. But we are a beer festival so the mass majority of offerings will be delicious craft beer.
What is the refund policy?
All ticket sales are final. No refunds.
CanI upgrade my GA ticket to a Sandbox (VIP) ticket?
You can upgrade your GA ticket if tickets are still available. If you have a physical ticket that you purchased at the Ticket Release Party in June, please bring it with you to the event, and go to the admin tent located by the festival entrance. You will have to turn in your GA ticket, then you can purchase a VIP ticket. If you purchased your GA ticket online, then please message the page, and we will need to assist you .
The name on the registration/ticket doesn’t match the attendee. Is that okay?
Yes. As long as the guest is 21 of age or older with a valid ID.
Can I show my ticket on my phone or do I have to print it out?
You can do either or, we can scan your ticket from your phone or from a print out.
Where can I park?
You can park anywhere along beach street or at any or Pere Marquette Park parking lots. Come early if you want to park close. There is normally a line for people waiting to get in, and some parking spaces can be up to 1/2 mile away. Or, if you prefer, you can bike downto the event, as we will have a Bike Valet service provided by the Boys and Girls Club. This is a fundraiser for them, so there will be a small fee to valet your bike.
How can I recover a lost/deleted ticket?
If you purchased your ticket at the ticket release party you would have been handed a physical ticket at that time and we have no replacement option. If you purchased your ticket online you would have created a profile with eventbrite and your tickets will be stored there.
Can I bring in a pretzel necklace?
Yes, but that is the only outside food allowed into the festival grounds. Kids Food Basket will be selling pretzel necklaces againthis year, as a fundraiser for their program. Please check out their tent close to the main entrance.
Is there shade/ rain cover available?
Burning Foot is an open air event so if there is a chance of rain please bring proper coverage. We also have a check-in area setup if you do not want to carry your items around with you offered by Noah Project.
Can I bring a pop up tent?
No, the Burning Foot site plan is not built to handle pop up tents, but you are more than welcome to set them up outside the event space on the beach and enter and exit the festival grounds as you wish.
Are those camping in tents guaranteed a parking space.
Campers are not guaranteed a space but setup for tents and trailers starts at 9:30am on Saturday. So if you want to be close, get there early!
Where can I contact the organizer with any other questions?