FAQs
Ticket Information
How can I recover a lost/deleted ticket?
If you purchased your ticket online, your Saffire profile will store all ticket information.
Can I show my ticket on my phone, or do I have to print it out?
We can scan your ticket from your phone or from a printout. Whatever works best for you!
The name on the registration/ticket doesn’t match the attendee. Is that okay?
Yes, as long as the guest is 21 years of age or older with a valid ID.
All ticket sales are final. No refunds.
Are designated driver tickets available?
We no longer offer designated driver tickets, but the festival includes a wide range of non-alcoholic options and plenty to enjoy without drinking — including live music, art installations, food trucks, and more.
Do we need to have drink tickets?
Thanks to new state legislation, you no longer need to present drink tickets to receive a beer sample. A big win delivered by the Michigan Brewers Guild.
GENERAL INFORMATION
What are the hours of the festival?
Festival hours run from 3 PM to 10 PM on Saturday, August 29, 2026, with Sandbox “VIP” and Lakeshore Brewers Guild Enthusiast Members entering early at 2 PM.
Can I bring in a refillable water bottle?
Absolutely! The vessel MUST be empty when you enter the event. This includes Camelbacks. NO exceptions. There are water stations located throughout the event grounds.
How can I contact the organizer with any other questions?
You can email us at [email protected] or on our Facebook or Instagram page. Please remember that during the week of the event, we are at at the festival grounds up to 14 hours a day building the event, so there will be delays in getting a response.
No, the Burning Foot site plan is not built to handle pop-up tents. You are more than welcome to set them up outside the event space on the beach and enter and exit the festival grounds as you wish.
Is there shade/rain cover available?
Burning Foot is an open-air event, so if there is a chance of rain, please bring proper coverage. We also have a check-in area setup if you want to avoid carrying your items around with you.
Can I bring in a pretzel necklace?
Yes, but that is the only outside food allowed into the festival grounds.
Event parking is located at The Mart Dock just northeast of Heritage Landing (560 Mart St Muskegon 49440)
Will there be food at Burning Foot?
YES! We will have Food Trucks to choose from, plus VIP has its own food options as well. View our Food Truck vendors here.
YES! Part of Burning Foot’s culture is to have some killer music. We will always have a blend of local, regional, and national headliners, and are always looking for ways to grow our music offerings. If you are interested in performing at Burning Foot, please fill out the form on our Music/Bands Page.
Where can I find a list of beverage vendors?
A list of breweries will be in the passport booklet you receive at entry. Or you can view our list online, here.
Will there be a gluten-free beer at the festival?
YES! We will have some Seltzer and Gluten-free beer options at the festival. Your program will be marked with Seltzer and Gluten-Free options. We are, however, a beer festival so the mass majority of offerings will be delicious (and gluten-filled) craft beer.
How do I become a Lakeshore Brewers Guild Enthusiast Member?
Sign up to become an Enthusiast Member and get early entry into Burning Foot Beer Festival! Sign up to enter festival grounds at 2pm and get first access to breweries, food, and more. Please note: You will still need to purchase a Burning Foot ticket to enter.
As any great festival goes, we need a strong team of dedicated volunteers to make it happen. Visit our Volunteer Page to sign up! Every volunteer will receive 1 ticket to Burning Foot (and all items that come with the ticket), a volunteer T-Shirt, and an exclusive invitation to our Volunteer and Vendor Appreciation Party that will take place on the Friday before the event.
Can I have a bag?
CLEAR bags only!
camping
When are campers allowed to check-in?
Camper check-in opens at 1:00 PM on Friday (the day before the event) and runs until 12:00 PM on Saturday (day of the event). Check-in is located at the Tent Camping entrance. At check-in, you’ll receive your site number and your camping wristbands.
When do campers need to check-out of their sites?
Sites must be fully torn down by 10:30 AM on Sunday (the day after the event). Please clean up your entire site and take all trash with you.
Unfortunately, the county does not allow campfires of any kind at Heritage Landing.
Are we allowed to bring food to our campsite?
Yes! You are allowed to bring in food and a cooler for your space.
Tent sites are 18X18 and RV/Trailer sites are roughly 18X40 in size.
